MedicaidAdministrativeHigh impact
Electronic Visit Verification for Home Health (EVV)
Arkansas Medicaid·AR·Provider Notice
Effective date
Nov 1, 2026
We identified it
Oct 1, 2026
Summary
Arkansas Medicaid now requires Electronic Visit Verification (EVV) for all home health services delivered in members' homes using approved mobile apps or IVR systems. Starting November 1, 2026, non-compliant claims will be processed but payment delayed one week; starting December 1, 2026, non-compliant claims will be denied entirely.
Action Required
By November 1, 2026: Billing team and home health providers must implement EVV capture methods (approved mobile application or IVR) for all applicable home health services. Update billing workflows to ensure all claims include EVV-compliant documentation and remove reliance on manually entered or edited visit records. By December 1, 2026: All home health claims must be submitted with EVV compliance or face denial. Contact Provider Assistance Center at (800) 457-4454 or (501) 376-2211 with implementation questions. Failure to comply will result in payment delays beginning November 1 and claim denials beginning December 1.