All PlansAdministrativeMedium impact
Account registration for the new Provider Portal is still open
Priority Health·Provider Operations
Effective date
Jan 1, 2027
We identified it
Sep 9, 2026
Summary
Priority Health has launched a new Provider Portal with account registration still open as of January 1st. This is an operational/system change affecting provider access and administrative functions, not clinical billing. Site administrators must actively monitor affiliation requests in the portal, and all providers should complete registration and training to ensure continuity of operations.
Action Required
Before January 1, 2027: All providers and site administrators must register for the new Provider Portal by visiting the Getting Started page. Site Administrators must log into their accounts regularly (ideally daily, at least weekly) to check for and approve/deny affiliation requests in Admin > Account Requests section. Billing team should ensure all providers at the practice complete registration and training to avoid access delays. Note: There is a processing gap between account request and access grant; incomplete requests (missing email or identity verification) may be canceled. Providers with canceled requests should resubmit. Schedule training attendance for staff using December/January webinars or recorded sessions. For technical issues, contact Priority Health tech support at 800.942.4765, option 5, then option 1 (Mon-Thurs 8-6 ET; Fri 9-5 ET). Failure to register and monitor affiliation requests may delay provider operations and claims processing.