Back to dashboard
MedicaidAdministrativeHigh impact

PT 72-26: Missing Payments Identified as Zero Checks

Maryland Medicaid·MD·Provider Communication
Effective date
Mar 27, 2026
We identified it
Jun 18, 2026
Days to comply

Summary

Maryland Medicaid has implemented a new process to address 'zero checks' - missing payments to providers due to data discrepancies between Medicaid and the Comptroller's office. Provider accounts with zero checks will be suspended until data issues are resolved, and providers will be contacted to verify information and submit updated W-9 forms.

Action Required

Action needed
Immediately: Maryland providers must ensure contact information is current in ePREP system and monitor emails from mdh.zerochecks@maryland.gov for suspension notifications. If contacted about zero checks, promptly respond with verified pay-to address and new signed W-9 form. Monitor all payments via One Stop Vendor Payment Inquiry portal. Consider enrolling in EFT to reduce payment delay risks. For missed payment inquiries, contact mdh.medicaidchecktracing@maryland.gov with required documentation including recent W-9, tax ID, check details, and contact information.