Medicare AdvantageAdministrativeLow impact
[Virginia] Skai Blue Cross Blue Shield, a new third-party administrator of Arkansas Blue Cross Blue Shield
Anthem BCBS·AR·Provider Bulletin
Effective date
Jan 1, 2026
We identified it
Sep 2, 2026
Summary
Arkansas Blue Cross Blue Shield has launched Skai Blue Cross Blue Shield, a new third-party administrator brand for national account groups (ABB, Arvest, J.B. Hunt, Simmons Foods, Paychex, Walmart, and Uniti) effective January 1, 2026. Members with Skai-branded ID cards should be treated identically to standard Blue Cross Blue Shield members with no changes to billing, eligibility verification, or cost-sharing procedures.
Action Required
Immediately: Front desk and eligibility staff should familiarize themselves with the Skai Blue Cross Blue Shield brand name. When members present Skai-branded ID cards, process them using standard Blue Cross Blue Shield procedures—no special handling required. Verify benefits and eligibility through Availity Essentials or by calling the member's ID card phone number. Billing team should not implement any workflow changes; continue standard billing processes for these members. No system updates or configuration changes are necessary.