All PlansAdministrativeLow impact
Member Rights and Responsibilities
BCBS Montana·MT·General
Effective date
Jun 10, 2026
We identified it
Jun 18, 2026
Summary
This policy update outlines member rights and responsibilities that providers should be aware of, including members' rights to receive information about care options and participate in treatment decisions, as well as their responsibilities to provide necessary health information and follow agreed-upon treatment plans.
Action Required
By June 10, 2026: All staff should review member rights and responsibilities summary to ensure proper patient communication. No billing system changes required, but front desk and clinical staff should be aware of member rights to information and participation in care decisions.