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Medicare AdvantageAdministrativeLow impact

Encourage Medicare Members to Respond to Health Outcomes Survey

BCBS Montana·MT·Government Programs
Effective date
Not stated
We identified it
Jun 18, 2026
Days to comply

Summary

CMS sends annual Health Outcomes Survey to Medicare members from mid-July through early November asking them to rate their care. Providers should encourage members to respond when asked and consider discussing survey topics throughout the year as results affect CMS Five-Star Quality ratings.

Action Required

Action needed
Ongoing: All staff should encourage Medicare members to respond to Health Outcomes Survey when members ask questions about it. Providers may discuss survey topics (physical health, mental health, physical activity, bladder control, fall prevention, provider relationships) during regular patient visits throughout the year.