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MedicaidAdministrativeMedium impact

BT202553: IHCP reminds providers what not to send as claim attachments

Indiana Medicaid (IHCP)·IN·Claims & Billing
Effective date
Apr 29, 2025
We identified it
Jun 18, 2026
Days to comply

Summary

IHCP (Indiana Medicaid) has issued a reminder clarifying what documents should NOT be submitted as claim attachments, including credit card information, driver's licenses, checks, PHI from other members, unrelated documents, and other members' remittance advices. Only required documentation needed for claim adjudication should be attached.

Action Required

Action needed
Immediately: Billing team must review current claim attachment procedures and ensure staff do not submit prohibited documents including credit card info, driver's licenses, checks, PHI from other members, unrelated documents, or other members' remittance advices. Train staff to only attach documentation required for the specific claim being submitted to avoid processing delays.