MedicaidAdministrativeLow impact
BT202554: IHCP and Acentra Health announce the 2025 Indiana Provider Satisfaction Survey through May 31
Indiana Medicaid (IHCP)·IN·Provider Bulletin
Effective date
May 1, 2025
We identified it
Jun 18, 2026
Summary
The Indiana Health Coverage Programs (IHCP) and Acentra Health have opened the 2025 Indiana Provider Satisfaction Survey for fee-for-service providers using the Atrezzo Provider Portal. The survey is available online from May 1-31, 2025, and allows providers to submit feedback on prior authorization reviews, customer service, provider education, and turnaround times.
Action Required
By May 31, 2025: Indiana fee-for-service providers using the Atrezzo Provider Portal should complete the Provider Satisfaction Survey at survey.alchemer.com to provide feedback on Acentra Health services including prior authorization processing and customer service.