All PlansAdministrativeLow impact
A More Connected Way to Manage Your Health
PacificSource Health Plans·Provider News
Effective date
Aug 24, 2026
We identified it
Aug 25, 2026
Summary
PacificSource has launched PacificSource MyChart, a new Epic-based patient portal effective August 24, 2026, that provides members with access to care plans, health assessments, authorization information, and secure messaging with care teams. This is a member-facing administrative tool that complements the existing InTouch portal and does not directly affect billing codes, prior authorization requirements, or claim submission processes.
Action Required
No immediate billing system changes required. Front desk and patient support staff should be aware that members may access care-related information and authorization details through PacificSource MyChart rather than InTouch. No workflow changes to billing, coding, or claims submission are necessary at this time. This is an informational update regarding a member portal enhancement.