MedicaidAdministrativeLow impact
Due date extension for Grievance and Appeal System policies and procedures attestation
Oregon Health Plan·OR·Plan
Effective date
Mar 27, 2025
We identified it
Aug 19, 2026
Summary
Oregon Health Authority has extended the due date for Coordinated Care Organizations (CCOs) to submit their 2025 Grievance and Appeal System policies and procedures attestation from March 1, 2025 to March 27, 2025. This is a 26-day extension based on a 90-day timeline from when OHA provided the attestation and self-evaluation checklist. The attestation reflects CCO compliance with content requirements as of the new due date.
Action Required
By March 27, 2025: If your practice is part of a Coordinated Care Organization (CCO) or works with Oregon Health Plan members, ensure your organization's CCO has submitted the required Grievance and Appeal System policies and procedures attestation to OHA by the new deadline. Billing and compliance teams should coordinate with your CCO leadership or contracts administrator to confirm submission status. This is an administrative/compliance requirement for CCOs, not a direct billing process change. Contact Cheryl Henning at Cheryl.L.Henning@oha.oregon.gov with questions.