MedicaidAdministrativeLow impact
BT202585: IHCP announces enhancements to Secure Correspondence on the IHCP Portal
Indiana Medicaid (IHCP)·IN·Provider Bulletin
We identified it
Jun 18, 2026
Summary
IHCP is updating their Secure Correspondence system on the Provider Portal with new informational messages to guide providers through the submission process. The enhancement will provide better routing for claim inquiries, appeals, financial questions, benefit limits, enrollment issues, and portal assistance to ensure faster responses from Gainwell Technologies.
Action Required
No immediate action required. Continue using the IHCP Provider Portal for secure correspondence submissions. Watch for the enhanced guidance messages when they become available to ensure proper routing of inquiries to appropriate teams.