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Bathroom and Toilet Equipment and Supplies (CPB 0429, reviewed 2026-07-22)

Aetna·Occupational Therapy, Physical Therapy, Geriatrics +1 more·Medical Policy
Effective date
Jul 22, 2026
We identified it
Aug 18, 2026
Days to comply

Summary

Aetna has updated its Clinical Policy Bulletin 0429 on bathroom and toilet equipment coverage, effective 2026-07-22. The policy clarifies medical necessity criteria for commode chairs, bathing systems/rehab shower chairs, and related accessories, with different coverage rules for HMO-based plans versus traditional plans. Key change: HMO plans cover only bed-confined or room-confined commodes as medically necessary, while traditional plans apply broader criteria for medical necessity based on inability to use regular facilities.

Action Required

Action needed
By 2026-07-22: Billing team must update claim processing rules to distinguish coverage between Aetna HMO-based plans and traditional plans for bathroom DME items. For HMO plans: deny coverage for bathtub safety frames, bathtub lifts, bathtub transfer boards, bed baths, raised toilet seats, bathing systems/shower chairs, and toilet safety frames—approve only commodes and bed pans for bed/room-confined members. For traditional plans: approve these items when medical necessity criteria are met. Update prior authorization templates to require documentation of: (1) specific medical condition requiring the equipment, (2) face-to-face or telehealth exam within 6 months, (3) for bathing systems: occupational/physical therapy evaluation and home assessment by Assistive Technology Professional, and (4) trial documentation showing lower-cost alternatives won't meet needs. Ensure claims flagged as duplicate/second equipment are denied as convenience items. Providers should document home confinement status, inability to access toilets, or specific mobility limitations on all DME orders. Failure to apply correct plan-specific rules will result in inappropriate denials or overpayments.
Bathroom and Toilet Equipment and Supplies (CPB 0429, reviewed 2026-07-22) | Aetna | PolicyChanges.app