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Facial Prostheses, External (CPB 0620, reviewed 2025-12-11)

Aetna·Oral & Maxillofacial Surgery, Plastic Surgery, Ophthalmology +1 more·Medical Policy
Effective date
Dec 11, 2025
We identified it
Aug 17, 2026
Days to comply

Summary

Aetna's Facial Prostheses, External policy (CPB 0620) establishes coverage criteria for superficial facial prostheses and related supplies when tissue loss occurs due to disease, trauma, surgery, or congenital defect. The policy covers specific prosthesis types (nasal, orbital, auricular, midfacial, hemi-facial, upper facial, partial facial) and associated adhesives/tape, but explicitly excludes cosmetic skin care products. Billing teams must ensure claims use correct CPT/HCPCS codes and understand the 90-day bundling rules for modifications and follow-up care.

Action Required

Action needed
By December 11, 2025 (effective immediately): (1) Billing team must update claim submission guidelines to recognize CPT codes 21076-21088 and HCPCS codes L8040-L8049 as covered when medical necessity criteria are met (tissue loss from disease, trauma, surgery, or congenital defect). (2) Configure billing system to bundle evaluation, pre-operative planning, fabrication, fitting, and modifications within 90 days of delivery into the prosthesis allowance—do NOT bill separately. (3) After 90 days, set system to allow separate billing for modifications only if medically necessary due to change in patient condition. (4) Reject or correct any claims including A6250 (skin sealants/protectants) or A6260 (wound cleansers) as these are non-covered cosmetic/skincare items. (5) Train billing staff to verify ICD-10 diagnosis codes match covered indications (Q-codes for congenital defects, Z90.01 for acquired eye absence, etc.). (6) Apply modifiers KM (new impression) and KN (previous model) correctly for replacement prostheses. (7) Update encounter templates and prior authorization requests to reflect this policy. Failure to bundle services or to exclude non-covered skincare codes will result in claim denials and potential overpayment recovery.

Affected Billing Codes

21076
21077
21079
21080
21081
21082
21083
21085
21086
21087
21088
A4364
A4450
A4452
A4455
A4456
L8040
L8041
L8042
L8043
L8044
L8045
L8046
L8047
L8048
L8049
V2623
V2624
V2625
V2626
V2627
V2628
V2629
A6250
A6260
Q11.1
Q16.0
Q16.9
Q17.8
Q18.8
Q30.1
Q67.0
Q67.1
Q67.2
Q67.3
Q67.4
Z90.01