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MedicaidAdministrativeLow impact

Provider Notification - Enhancing Claim Submission Capabilities Through Availity

Aetna Better Health of Virginia·VA·Reimbursement
Effective date
Jun 16, 2025
We identified it
Aug 13, 2026
Days to comply

Summary

Aetna Better Health of Virginia is expanding claim submission options through Availity, effective no sooner than June 16, 2025. Providers will gain the ability to submit claims via direct data entry and batch submissions through the Availity Clearinghouse, while existing submission channels remain available. This is an optional enhancement that does not require switching from current submission methods.

Action Required

Action needed
By June 16, 2025: Billing team should review the new Availity claim submission capabilities and determine whether adoption aligns with practice workflow. No action is mandatory as existing submission channels will continue. If the practice chooses to utilize the new Availity Clearinghouse features, staff should complete any required Availity platform training and test direct data entry and batch submission functionality before the effective date. Contact Aetna Better Health Provider Relations at 1-800-279-1878 (TTY: 711) with any questions about implementation.