MedicaidAdministrativeMedium impact
BT202605: Acentra Health offers PA process training for PT/OT/ST providers
Indiana Medicaid (IHCP)·IN · Physical Therapy, Occupational Therapy, PM&R (Physical Medicine & Rehab)·Education
We identified it
Jun 18, 2026
Summary
Acentra Health is offering training sessions on the prior authorization process for physical therapy, occupational therapy, and speech therapy providers who submit PA requests for Indiana Medicaid fee-for-service patients. Four training sessions are scheduled between January 26-29, 2026.
Action Required
By January 29, 2026: PT/OT/ST providers should register for and attend one of the four available Acentra Health PA training sessions (Jan 26 at 10:30am or 4pm, Jan 29 at 9:30am or 2pm). Email specific PA issues to INPriorAuthIssues@acentra.com before sessions. This will help ensure proper prior authorization submission for Indiana Medicaid FFS patients and reduce claim denials.