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MedicaidAdministrativeMedium impact

BT202608: MDwise transition update: HIP and Hoosier Healthwise member NEMT broker changes

Indiana Medicaid (IHCP)·IN·Managed Care
Effective date
Jan 1, 2026
We identified it
Jun 18, 2026
Days to comply

Summary

Effective Jan. 1, 2026, MDwise is no longer available for HIP and Hoosier Healthwise members, and their NEMT services have switched from Modivcare to WellTrans. Members are now assigned to Anthem, CareSource, or MHS with WellTrans providing transportation services.

Action Required

Action needed
Immediately: Update patient records for HIP and Hoosier Healthwise members previously assigned to MDwise - verify their new MCE assignment (Anthem, CareSource, or MHS). Update NEMT referral processes to use WellTrans instead of Modivcare, including new phone numbers: Anthem-WellTrans (844-772-6632), CareSource-WellTrans (844-607-2829), MHS-WellTrans (877-647-4848). Train staff on new transportation broker contacts.