Medicare AdvantageAdministrativeLow impact
Preventive Care Connections - Community Resource Centers
L.A. Care Health Plan·CA·Provider Communication
Effective date
Aug 18, 2026
We identified it
Aug 12, 2026
Summary
L.A. Care Health Plan is launching a new Community Resource Center (CRC) referral program to help patients access preventive care appointments, wellness services, and social support resources. This is a provider communication and care coordination initiative—not a billing code or reimbursement change. Billing teams should be aware this supports preventive care completion and may indirectly impact quality metrics and patient engagement tracking.
Action Required
No immediate billing system changes required. Billing and front-office teams should: (1) Familiarize themselves with CRC resources and locations to support provider referrals; (2) Be prepared to assist patients with CRC scheduling when referred; (3) Track preventive care appointment completion as this program is designed to reduce barriers to AWV and preventive care visits. No code changes, prior authorization updates, or claim submission modifications are needed. This is informational for care coordination purposes only.