Medicare AdvantageAdministrativeLow impact
Preventive Care Connections - Community Resource Centers
L.A. Care Health Plan·CA·Provider Communication
Effective date
Aug 18, 2026
We identified it
Aug 12, 2026
Summary
L.A. Care Health Plan is promoting Community Resource Centers (CRCs) as a provider referral resource to help patients overcome barriers to preventive care (transportation, food insecurity, health education). This is an informational policy directing providers to refer eligible patients to local CRCs for wellness services, appointment scheduling assistance, and social support—not a billing or coding change.
Action Required
No billing system changes required. This policy is informational only and does not affect claim submission, coding, or reimbursement. Front office staff and care coordinators should be made aware of CRC locations and services to facilitate patient referrals when patients face barriers to scheduling preventive care appointments or need support services (nutrition classes, wellness programs, Medi-Cal enrollment assistance, transportation coordination). No coding updates, prior authorization changes, or documentation requirements are introduced by this policy.