MedicaidAdministrativeMedium impact
26-912 Use Language Assistance Program to Meet Members' Language Needs
Health Net·CA·Provider News
We identified it
Aug 11, 2026
Summary
Health Net California has launched a Language Assistance Program (LAP) to help providers comply with language service requirements for Medi-Cal members in Fresno, Kings, and Madera counties. Providers should download the accompanying Provider Update PDF to understand how to access and utilize language services to meet member language needs.
Action Required
Immediately: All billing and clinical staff must review the Language Assistance Program Provider Update (PDF) available at https://providerlibrary.healthnetcalifornia.com/news/26-912-use-language-assistance-program-to-meet-members--language.html. Providers, physician groups, ancillary providers, community supports providers, and behavioral health providers in Fresno, Kings, and Madera counties must understand LAP procedures and implement language assistance workflows to ensure compliance with member language needs. Failure to provide appropriate language services may result in compliance violations and potential claim denials or regulatory penalties.