All PlansCoverageHigh impact
Recall: Tirosint
UPMC Health Plan·Pharmacy, Endocrinology, Internal Medicine +1 more·Pharmacy
Effective date
Feb 28, 2023
We identified it
Aug 7, 2026
Summary
IBSA Pharma Inc. has recalled 27 lots of TIROSINT®-SOL (levothyroxine sodium) Oral Solution due to subpotency concerns. The billing team must identify and flag any claims related to the recalled lots and communicate with providers and patients to ensure affected prescriptions are not dispensed or billed.
Action Required
Immediately: 1) Billing team must identify all TIROSINT-SOL claims processed for the 27 recalled lots and flag them in the billing system for review. 2) Provide providers with the full recall list from IBSA Pharma and UPMCHealthPlan to verify patient prescriptions. 3) Contact pharmacy vendors to ensure recalled lots are not dispensed. 4) For any claims already submitted for recalled lots, prepare to hold or deny claims pending provider notification of alternative therapy. 5) Update internal communication channels to alert front desk, billing, and clinical staff of the recall. Failure to stop billing for recalled lots may result in claim denials and patient safety issues.