All PlansCoverageMedium impact
Voluntary nationwide recall: Potassium (Glenmark – June)
UPMC Health Plan·Pharmacy, Cardiology, Internal Medicine +2 more·Pharmacy
Effective date
Jun 24, 2024
We identified it
Aug 7, 2026
Summary
Glenmark Pharmaceuticals is voluntarily recalling 114 batches of Potassium Chloride Extended-Release Capsules (750 mg, 10 mEq) due to product dissolution failure that may cause dangerous potassium levels and cardiac complications. The billing team must identify affected patients, coordinate with providers and pharmacies for medication substitution, and adjust claims accordingly to prevent billing for the recalled product.
Action Required
Immediate (as of June 24, 2024): Billing team must coordinate with clinical staff and pharmacy to identify all patients who received Potassium Chloride Extended-Release Capsules (750 mg, 10 mEq) from Glenmark to determine batch numbers against the recall list. Before processing claims for potassium supplementation therapy, verify the product is NOT from the recalled batches. For patients on recalled batches: (1) ensure providers have instructed patients to consult their healthcare provider before discontinuing medication per FDA guidance, (2) coordinate with pharmacy on alternative potassium formulation, (3) update pharmacy billing records to reflect medication substitution, and (4) flag any existing claims for the recalled product for potential adjustment. Contact Inmar Rx Solutions at 1-877-883-9273 (TTY: 711, Mon-Fri 9am-5pm EST) or check FDA website for full batch number list. Document all actions taken in patient records and billing system to demonstrate due diligence.