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Voluntary nationwide recall: Systane (Alcon – December)
UPMC Health Plan·Ophthalmology, Optometry, Pharmacy +1 more·Pharmacy
Effective date
Dec 1, 2024
We identified it
Aug 7, 2026
Summary
Alcon is recalling lot 10101 of Systane Lubricant Eye Drops Ultra PF single-use vials due to fungal contamination discovered in a sealed vial. Patients using this specific lot should discontinue use immediately and return the product for replacement or refund. As of Dec. 23, no adverse events have been reported, but the contamination poses potential vision-threatening risks, especially for immunocompromised patients.
Action Required
Immediately: Notify patients and providers in your practice who may have dispensed or prescribed Systane Lubricant Eye Drops Ultra PF (lot 10101). Check pharmacy records and patient records for this specific lot number. If identified, alert affected patients to discontinue use and contact their pharmacy or Alcon at 1-800-241-5999 for replacement or refund. Update any relevant patient communication templates to include recall information. No billing system changes are required. This is a product safety recall notification, not a coverage or billing policy change.