MedicaidAdministrativeLow impact
Introducing Preventive Care Connections
L.A. Care Health Plan·CA·Provider Communication
Effective date
Jul 29, 2026
We identified it
Jul 31, 2026
Summary
L.A. Care Health Plan is launching 'Preventive Care Connections,' a provider resource series designed to help practices improve preventive care delivery, increase Annual Wellness Visit (AWV) completion, and address barriers to care. The initiative will provide four focused connections addressing Community Resource Centers, Transportation Benefits, Community Link services, and Balance Billing compliance, culminating in a comprehensive toolkit. This is an informational and educational program with no direct billing code or coverage changes.
Action Required
No immediate billing team action required. This is a provider education and resource initiative, not a billing policy change. However, billing teams should: (1) Monitor for the four upcoming Preventive Care Connections communications; (2) Be aware that providers may receive guidance on balance billing compliance (Connection #4) which may require workflow reminders; (3) Track when the final Preventive Care Connections Toolkit is released for reference materials. No system updates, code changes, or prior authorization modifications are needed at this time. Front-desk and scheduling staff may benefit from information on transportation benefits and community resources to better assist members in scheduling and attending appointments.