All PlansAdministrativeLow impact
Introducing Preventive Care Connections
L.A. Care Health Plan·CA · General Practice, Family Medicine, Internal Medicine·Provider Communication
Effective date
Jul 29, 2026
We identified it
Jul 31, 2026
Summary
L.A. Care Health Plan is launching a new provider communication series called 'Preventive Care Connections' designed to help primary care practices improve Annual Wellness Visit (AWV) completion and preventive care delivery. The series will provide practical tools, resources, and administrative reminders across four connections (Community Resource Centers, Transportation Benefits, Community Link, and Balance Billing), with a comprehensive toolkit provided at the conclusion. This is an informational/resource initiative with no changes to billing codes, coverage policies, or clinical requirements.
Action Required
No immediate billing system changes required. Billing and administrative staff should: (1) Monitor for upcoming Preventive Care Connections materials starting immediately, (2) Ensure front desk and clinical staff are aware of new resources to share with patients regarding transportation benefits and community services, (3) Review Connection #4 (Balance Billing) when released to reinforce compliance with balance billing requirements. When the final Preventive Care Connections Toolkit is distributed, file it in the practice resource library for reference. This is an informational policy requiring awareness but not workflow modifications.