Medicare AdvantageAdministrativeLow impact
Introducing Preventive Care Connections
L.A. Care Health Plan·CA · Family Medicine, Internal Medicine, General Practice·Provider Communication
Effective date
Jul 28, 2026
We identified it
Jul 28, 2026
Summary
L.A. Care Health Plan is launching Preventive Care Connections, a new provider communication series designed to support primary care practices in improving preventive care delivery, increasing Annual Wellness Visit completion, and addressing barriers to care. The initiative will roll out practical resources over coming months covering Community Resource Centers, transportation benefits, community link services, and balance billing compliance, culminating in a comprehensive toolkit.
Action Required
No immediate billing system changes required. Billing and administrative staff should: (1) Monitor incoming Preventive Care Connections communications from L.A. Care Provider Engagement team; (2) Review each connection as released, particularly Connection #4 on Balance Billing for compliance reminders; (3) Distribute relevant resources to appropriate departments (front desk for transportation benefits and appointment support, clinical staff for AWV completion strategies, billing staff for balance billing requirements); (4) Incorporate practical tools into daily workflows as they become available; (5) Retain the Preventive Care Connections Toolkit once received at series conclusion for ongoing reference. This is informational guidance rather than a policy mandate, so no immediate compliance action is needed, but team awareness is important for coordinated support of member engagement and quality initiatives.