All PlansAdministrativeLow impact
Introducing Pharmacy Forward by Evernorth
Cigna·Pharmacy, Oncology, Rheumatology +1 more·Pharmacy
We identified it
Jul 28, 2026
Summary
Evernorth has launched Pharmacy Forward, an AI-powered specialty pharmacy program through Accredo that aims to improve prescription processing speed, medication adherence, and patient access to specialty therapies. This is an informational announcement about enhanced specialty pharmacy services and capabilities, not a billing or coverage policy change requiring immediate workflow modifications.
Action Required
No immediate billing action required. This is a service enhancement announcement for specialty pharmacy operations. Billing teams should monitor for follow-up guidance from Cigna/Evernorth regarding any changes to specialty pharmacy billing workflows, prior authorization processes, or claim submission requirements specific to Accredo Pharmacy Forward. Providers prescribing specialty medications through Accredo may want to familiarize themselves with the new program features, but this does not alter current billing codes, coverage, or reimbursement processes.