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Planned Alabama Medicaid System Maintenance - July 24–26, 2026

Alabama Medicaid·AL·Provider Notice
Effective date
Jul 24, 2026
We identified it
Jul 28, 2026
Days to comply

Summary

Alabama Medicaid will conduct planned system maintenance from July 24–26, 2026, affecting multiple online portals and applications. The Eligibility and Claims systems will remain available during this window, but providers should be aware that several portals will be temporarily unavailable, potentially impacting access to estate notices, expedited services, and other administrative functions.

Action Required

Action needed
By July 24, 2026: Billing team should notify staff of the planned maintenance window and plan accordingly. No claims submission changes are required since the Eligibility and Claims systems remain operational. However, staff should be aware that access to the Alabama Medicaid website, Estate Notice of Probate Portal, Expedite Portal, E&D Application, Hospital to Home Portal, One Health Record Portal, One Door Alabama Portal, Presumptive Eligibility for Pregnancy Webform, Fraud and Abuse Reporting Portal, and Gateway to Community Living Portal will be unavailable July 24–26, 2026. Plan alternative workflows for any routine administrative tasks dependent on these portals. Monitor the Alabama Medicaid website after July 27, 2026, for completion notices. No action required for billing systems or claim submission processes.