All PlansAdministrativeMedium impact
System Maintenance Schedule for August Updated
Texas Medicaid·TX·System Updates
Effective date
Aug 23, 2026
We identified it
Jul 28, 2026
Summary
TMHP has rescheduled the August system maintenance outage from August 22–23, 2026, to 2 p.m. Sunday, August 23, 2026, through 4 a.m. Monday, August 24, 2026 (Central time). All web-based applications and functions will be unavailable during this window, requiring the billing team to plan accordingly and avoid submitting claims or accessing online portals during this timeframe.
Action Required
By August 23, 2026: Billing team must plan for system downtime from 2 p.m. Sunday through 4 a.m. Monday (Central time). (1) Stop all web-based claim submissions, eligibility checks, and portal access after 2 p.m. on August 23. (2) Queue any urgent billing tasks for completion after 4 a.m. on August 24. (3) Notify providers and front desk staff of the outage window to prevent workflow disruptions. (4) Document the outage dates in practice calendar and billing workflows. (5) For questions or issues, contact TMHP Contact Center at 800-925-9126 or TMHP-CSHCN Services Program at 800-568-2413. Failure to plan ahead may result in delayed claim submissions and processing.