MedicaidAdministrativeLow impact
IAMOnline Educational Video Now Available
Texas Medicaid·TX·System Updates
We identified it
Jul 21, 2026
Summary
TMHP has released a new educational video titled 'IAMOnline' to help providers activate and manage their TMHP IAMOnline accounts. The video covers account activation, multifactor authentication (MFA) setup, and the 90-day inactivity policy. This is a training resource update with no billing or coverage changes.
Action Required
No immediate action required for billing operations. This is an informational update about available training resources. Billing team members who access TMHP systems may optionally review the IAMOnline educational video on the TMHP YouTube channel or TMHP Learning Management System (LMS) to ensure their accounts remain active and properly configured with MFA. Ensure any staff managing TMHP portal access are aware of the 90-day inactivity policy to prevent unintended account deactivation. For LMS access issues, contact TMHPTrainingSupport@tmhp.com.