Medicare AdvantageAdministrativeLow impact
Post-Visit Surveys Support Medicare Advantage Member Experiences
BCBS New Mexico·NM · Family Medicine, Internal Medicine, General Practice +1 more·Government Programs
Effective date
May 28, 2026
We identified it
Jun 18, 2026
Summary
Blue Cross Blue Shield of New Mexico has launched post-visit surveys for Medicare Advantage members to measure care quality after primary care visits. Members will receive Press Ganey surveys via email or mail after routine or sick visits, with no more than one survey every six months.
Action Required
No billing changes required. If Medicare Advantage members ask about post-visit surveys they received, front desk staff should encourage them to respond. This is for quality measurement purposes only and does not affect billing processes.