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Member Rights and Responsibilities

BCBS New Mexico·NM·General
Effective date
Jun 10, 2026
We identified it
Jun 18, 2026
Days to comply

Summary

This policy update outlines member rights and responsibilities for BCBS New Mexico plans, including members' rights to receive information and participate in care decisions, and their responsibilities to provide necessary health information and follow agreed-upon treatment plans.

Action Required

Action needed
No immediate action required for billing team. Review the member rights and responsibilities summary for reference when handling member inquiries or complaints. Direct members with questions about their rights to call the number on their member ID card.