Medicare AdvantageAdministrativeLow impact
Encourage Medicare Members to Respond to Health Outcomes Survey
BCBS New Mexico·NM·Government Programs
Effective date
Jun 12, 2026
We identified it
Jun 18, 2026
Summary
Healthcare providers should encourage Medicare members to respond to the annual Health Outcomes Survey sent by CMS from mid-July through early November. The survey covers topics like physical health, mental health, physical activity, bladder control, fall prevention, and provider relationships, and results affect CMS Five-Star Quality Rating scores.
Action Required
Throughout the year: All staff should encourage Medicare members to complete the Health Outcomes Survey when members ask questions about it. Consider discussing survey topics (physical health, mental health, physical activity, bladder control, fall prevention, provider relationships) with Medicare members during routine visits as clinically appropriate.