Back to dashboard
All PlansAdministrativeMedium impact

Verify Your Directory Information Every 90 Days

BCBS Oklahoma·OK·General
Effective date
May 20, 2026
We identified it
Jun 18, 2026
Days to comply

Summary

Blue Cross Blue Shield of Oklahoma requires all providers to verify their directory information (name, address, phone, specialty, digital contact) every 90 days through Availity Essentials or the Demographic Change Form, even if no changes occurred. This is a federal compliance requirement to ensure accurate provider directories for members.

Action Required

Action needed
Every 90 days: Administrative staff must verify all provider directory information using Availity Essentials Provider Data Management feature or submit Demographic Change Form. Medical groups can use roster process. Also update CAQH Provider Data Portal and NPI Registry when information changes. Ensure front desk staff have current information aligned with BCBSOK records to properly assist members.