MedicaidAdministrativeLow impact
Directory Validation Emails Have Gone Out
Blue Cross Blue Shield of North Dakota·ND·Provider News
We identified it
Jul 15, 2026
Summary
Blue Cross Blue Shield of North Dakota has sent out directory validation emails to providers from collaboration@lightico.com asking them to verify and update their provider information in the directory. This is a legitimate request to ensure accurate provider data for member selection. Providers who did not receive an email can manually update their information through an alternative process.
Action Required
Immediately: Billing team and front office staff should check for and complete the directory validation email from collaboration@lightico.com sent by Blue Cross Blue Shield of North Dakota. Verify that all practice information (address, phone, specialties, hours) is accurate. If the email was not received, access the manual update process via the link provided at https://www.bcbsnd.com/providers/news-resources/healthcare-news/directory-validation-emails-have-gone-out. Accurate directory information ensures members can find the practice and improves patient access. Contact prov.partners@bcbsnd.com with questions or call Provider Service at 800-368-2312 (Medicaid Expansion: 833-777-5779).