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Sentara Health PlansCommercial · Prior Auth · Medical Policy · VA · Orthopedics, General Surgery, Plastic Surgery +5 moreHigh impact

Medical and Clinical Policy Updates - Effective October 1, 2026

Act
by Sep 15, 2026
Effective date
Oct 1, 2026
Identified
Jul 14, 2026

Summary

Effective October 1, 2026, Sentara Health Plans is implementing multiple coverage and prior authorization changes across Virginia for Commercial, Medicaid, and Medicare products. Key changes include: new prior authorization requirements for common orthopedic procedures (knee/hip arthroplasty, ankle revision), home health nursing services with benefit restrictions, new non-covered services (personal care, habilitation waivers, certain vaccines), and specific oncology lab work requiring OncoHealth contact. Billing teams must immediately update systems to enforce these requirements to avoid claim denials.

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What to do

by Sep 15, 2026 · 9 steps
01Billing team must perform the following in priority order.
02Update billing software to REQUIRE prior authorization for 16 orthopedic procedure codes (27138, 27437, 27438, 27440, 27442, 27446, 27447, 27486, 23470, 19340, L1320, 22860, 27703, A9506, S2260, S2267) for Commercial plans.
03Configure system to flag code 86152 and require routing to OncoHealth for prior auth approval on all plan types.
04Set codes T1000, G0299, G0300 to show benefit restrictions/limits in patient eligibility.
05BLOCK billing for 25 codes (T1018-T1022, T1027, T1040, T1041, T2012-T2022, H2040, G2212, 90738, 90758, 90589, 90593, 90625) - mark as NOT COVERED for Commercial plans.
06Update encounter forms and templates to alert providers of prior auth requirements for orthopedic, breast, and disc procedures.
07Train front desk to verify benefits before scheduling surgeries.
08Configure separate rules for Medicaid (codes 22860, 27703, S9365-S9367 require prior auth only).
09Failure to implement prior auth will result in automatic claim denials for orthopedic procedures.
If missed: Failure to block non-covered codes will result in patient financial liability and claim denials.

Codes mentioned

5866058673G0299G0300T100086152A9506S2260S226719340234702713827437274382744027442274462744727486L13202286027703S9365S9366S9367T1018T1019T1020T1022T1027T1040T1041T2012T2013T2014T2015T2016T2017T2018T2019T2020T2021T2022H2040G22129073890758905899059390625

Original notice

Medical and Clinical Policy Updates - Effective October 1, 2026
shc-p-001.sitecorecontenthub.cloud · Always check the source before changing claims.
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