CommercialAdministrativeMedium impact
Email or Fax Documentation for Blue Distinction® Centers for Transplant
BCBS Illinois·IL · Cardiothoracic Surgery, General Surgery, Nephrology +3 more·General
Effective date
Jun 17, 2026
We identified it
Jun 18, 2026
Summary
Blue Cross and Blue Shield of Illinois has retired their mailing address for Blue Distinction Centers for Transplant documentation submissions. All documentation must now be submitted via email or fax to 312-233-4222 instead of mail to avoid processing delays or claim denials.
Action Required
Immediately: Update all workflows to submit Blue Distinction Centers for Transplant documentation via email or fax to 312-233-4222 instead of mailing. When emailing, combine attachments into one zip file when possible, or number multiple emails (e.g., BDCT_1_of_3). Stop using the retired Marion, IL mailing address as submissions will result in processing delays or unprocessed claims.