MedicaidAdministrativeHigh impact
TMHP IAMOnline Activation Email Sent July 7, 2026
Texas Medicaid·TX·System Updates
Effective date
Jul 7, 2026
We identified it
Jul 8, 2026
Summary
TMHP has sent activation emails to Texas Medicaid providers on July 7, 2026, requiring them to activate their IAMOnline accounts by clicking the activation button in the email. This is a mandatory system login process update for all Texas Medicaid providers and affects how providers access TMHP systems going forward.
Action Required
By July 31, 2026 (recommended): All providers and billing staff with TMHP Texas Medicaid access must check their email inbox for the IAMOnline activation email sent on July 7, 2026, and click the 'Activate Account' button to complete the activation process. Billing team must ensure all staff who submit claims or access TMHP portals complete this activation immediately to avoid system access disruptions. Refer to the June 12, 2026 article 'New Login Process for All Texas Medicaid Providers Through TMHP IAMOnline and Provider MFA Registration for Transition Release 2' for detailed instructions. Contact EDI Help Desk at 888-863-3638 for activation issues or questions. Failure to activate accounts will result in loss of access to TMHP systems and inability to submit or track claims.