MedicaidAdministrativeMedium impact
ACA Safe Harbor Outage – Scheduled Maintenance
Alabama Medicaid·AL·Provider Notice
Effective date
Jul 7, 2026
We identified it
Jul 2, 2026
Summary
ACA Safe Harbor will experience scheduled maintenance on Tuesday, July 7, 2026, from 12:00 a.m. to 5:00 a.m. Central Time, during which real-time and batch 270/271 and 276/277 eligibility and claims status transactions will be unavailable. Provider Web Portal file transmission and claims submission will not be affected. Billing teams should plan workflow around this 5-hour outage window.
Action Required
By July 7, 2026 at 11:59 p.m. CT on July 6, 2026: Billing team must complete all urgent 270/271 eligibility verification and 276/277 claims status inquiries before the 12:00 a.m. maintenance window begins. Plan alternative workflows or manual verification processes for any eligibility checks or claims status queries that would normally occur between 12:00 a.m. and 5:00 a.m. CT on July 7. Note: Claims submission and portal file uploads can proceed normally during this period. Communicate this outage window to front-desk staff, providers, and any team members who may need real-time eligibility verification during the maintenance window to avoid processing delays.