CommercialAdministrativeMedium impact
The Salvation Army – Central Territory members added to Choice Plus network
UnitedHealthcare·Network News
Effective date
Jul 1, 2026
We identified it
Jul 2, 2026
Summary
The Salvation Army – Central Territory members are being added to the UnitedHealthcare Choice Plus network effective July 1, 2026. Billing teams must recognize these members by their member ID cards, route claims to the correct address/EDI payer ID (39026), and obtain prior authorization through Chesterfield Resources for all hospital admissions (with 24-hour reporting requirement for emergency admissions).
Action Required
By June 30, 2026: (1) Billing team must update claim submission procedures to route all The Salvation Army – Central Territory Choice Plus claims to UnitedHealthcare Shared Services, P.O. Box 30783, Salt Lake City, UT 84130-0783 via mail or EDI with Payer ID 39026. (2) Update billing system to flag all hospital admissions for these members as requiring prior authorization through Chesterfield Resources (800-305-4271) before admission. (3) Establish protocol for emergency admission reporting—claims must notify Chesterfield Resources within 24 hours or reduced benefits may apply. (4) Train front desk and billing staff to identify The Salvation Army – Central Territory member ID cards and route eligibility verification to 888-830-0179. (5) Update benefits verification procedures to use UnitedHealthcare Shared Services Provider Portal (administered by UMR) for these members. No action required during transition period itself; these changes ensure compliance starting July 1, 2026.