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Medicare AdvantageAdministrativeMedium impact

MAPAP213 - Claims Submission/Payment - Added instructions for locating a claim on the secure provider portal. Removed reference to organizational determinations.

Blue Cross of Idaho·ID·Reimbursement
Effective date
Jun 1, 2026
We identified it
Jun 29, 2026
Days to comply

Summary

Blue Cross of Idaho updated MAPAP213 to include detailed instructions for locating claims on their secure provider portal (providers.bcidaho.com) and removed outdated references to organizational determinations. Billing teams must now direct providers to use the portal's Claim Status tool instead of resubmitting claims before checking status.

Action Required

Action needed
By June 1, 2026: Billing team must update claim submission workflows and provider communication templates to direct all providers to check claim status via the secure portal at providers.bcidaho.com before resubmitting claims. Specifically: (1) Train billing staff on the new portal navigation steps (log on, hover Eligibility & Claims tab, select Claim Status, enter date range, select rendering provider, search); (2) Update provider communication templates and rejection letters to include the portal access instructions; (3) Remove any references to organizational determinations from internal policies and claim correspondence; (4) Communicate to all providers that paper CMS 1500 claims are not accepted and claims must follow MAPAP214 electronic submission requirements. Failure to implement this guidance may result in unnecessary claim resubmissions and processing delays.
MAPAP213 - Claims Submission/Payment - Added instructions for locating a claim on the secure provider portal. Removed reference to organizational determinations. | Blue Cross of Idaho | PolicyChanges.app