MedicaidCoverageMedium impact
Ambulance Services Exemptions from Telemedicine Requirements for Triage, Treat and Transport
Arkansas Medicaid·AR · Emergency Medicine·Claims & Billing
Effective date
Jun 26, 2026
We identified it
Jun 28, 2026
Summary
This policy exempts ambulance services from telemedicine requirements for triage, treat, and transport functions. This means ambulance providers can bill for these services without meeting telemedicine platform or remote communication standards that may apply to other services under Arkansas policy.
Action Required
By June 26, 2026: Billing team must update claim submission protocols to recognize that ambulance services (triage, treat, and transport) are exempt from telemedicine requirements. Remove any telemedicine compliance holds or edits applied to ambulance service claims in the billing system. Communicate this exemption to ambulance service providers and EMS billing staff. Ensure claims for ambulance services are not denied or held due to missing telemedicine documentation or platform requirements.