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Do you know about our BlueCard processes?
BCBS Michigan·MI·Provider News
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Jun 26, 2026
Summary
This is an informational policy update from Blue Cross Blue Shield of Michigan clarifying existing BlueCard processes for out-of-state member claims. It reiterates coverage verification procedures, prior authorization requirements, and timely filing deadlines (12 months for facility claims, 180 days for professional claims, 24 months for claim adjustments). No substantive policy changes are announced—this appears to be a refresher on established BlueCard procedures.
Action Required
No immediate action required. This is a refresher on existing BlueCard processes, not a new policy change. Billing team should review current BlueCard procedures to ensure compliance with stated timely filing deadlines: facility claims within 12 months of service date, professional claims within 180 days of service date, and all claim adjustments within 24 months. Verify that eligibility verification workflows reference the BlueCard Eligibility Call Center (1-800-676-2583) or the provider portal. No system updates or workflow modifications are necessary unless current practices deviate from these established timelines.