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How a Regence behavioral health care manager helps members find their path to wellness
Regence BlueCross BlueShield of Oregon·ID, OR, UT, WA · Psychiatry, General Practice, Pediatrics +1 more·Specialty Services
We identified it
May 29, 2026
Summary
Regence is promoting its integrated behavioral health care management services, available at no cost to members across Idaho, Oregon, Utah, and Washington. Care managers (nurses, behavioral health clinicians, social workers, and pharmacists) proactively coordinate care, connect members to benefits and providers, and support treatment planning. This is an informational policy about existing care management services rather than a new billing or coverage requirement.
Action Required
No immediate billing workflow changes required. This is educational content about existing care management services. Billing teams should be aware that Regence care managers may contact members to coordinate behavioral health services at no additional cost. No prior authorization, documentation changes, or coding updates are mandated by this policy.