PolicyChanges tracks payer policy changes for medical practices and tells you what to do before they take effect.

Create a free accountPolicy Monitoring is free. No card required.
← Back to list
Presbyterian Health PlanMedicare Advantage · Prior Auth · Provider News · NMMedium impact

2024 January Network Connection

Effective date
Jan 1, 2024
Identified
Jan 1, 2024

Summary

Effective Jan. 1, 2024, Presbyterian expanded its contractual relationship with Optum Care Network of New Mexico, LLC, so Optum administers authorization requests and hospital admission notifications for Presbyterian Medicare Advantage members assigned to an Optum-employed primary care provider or to a PCP participating with Optum's IPA network. Claims for all Presbyterian Medicare Advantage members must still be submitted to Presbyterian, and providers who are not contracted with Optum will see no change to their claims process. Members not assigned to an Optum-employed or IPA PCP keep the current authorization and inpatient notification process.

Get alerts when payers change rules like this one

We check Presbyterian Health Plan and other payers every day and email you when a change matches your specialty and state.

Get Presbyterian Health Plan alertsPolicy Monitoring is free. No card required.

What to do

Action · 5 steps
01Already effective Jan.
021, 2024: Providers should submit authorization requests for Presbyterian Medicare Advantage members assigned to an Optum-employed PCP, or whose PCP participates with Optum's IPA network, through the Optum provider portal at www.optumproportal.com or by calling 1-800-620-6768.
03Hospital admission notifications for these members go to Optum by calling 1-800-620-6768 no later than one business day after admission.
04Claims for all Presbyterian Medicare Advantage members must be submitted to Presbyterian.
05The April 1 directory verification deadline in this issue has passed, so check current applicability before acting on it.

Original notice

2024 January Network Connection
onbaseext.phs.org · Always check the source before changing claims.
View original ↗

Related policy hubs

Summaries are AI-assisted. Always confirm against the original payer notice.

What is PolicyChanges

One workspace for payer rules, prior auth, coding and compliance

Medical practices use PolicyChanges to catch payer changes before they cause denials. Every change is summarized in plain English, with the codes involved, the date it takes effect and what to do.

Start freePolicy Monitoring is free. No card required.
Get alerts for changes like thisPolicy Monitoring is free. No card required.Create a free account