Back to dashboard
Medicare AdvantageAdministrativeLow impact

Engage in Open Communication With Patients

MVP Health Care·Geriatrics, Internal Medicine, Family Medicine +1 more·Provider News
Effective date
Oct 1, 2025
We identified it
Oct 1, 2025
Days to comply

Summary

MVP Healthcare is encouraging providers to engage in open communication with Medicare members during wellness visits regarding sensitive health topics including urinary incontinence, fall risks, physical activity monitoring, and mental health. This is a clinical guidance update rather than a billing or coverage change. The policy also reminds providers to encourage members to complete the Medicare Health Outcomes survey (active through November 3, 2025).

Action Required

Action needed
No specific billing or workflow changes required. This is clinical guidance only. Providers should be informed that during Medicare wellness visits, they should discuss the listed sensitive health topics to foster open communication. Front desk or clinical staff should note that Medicare members may receive health outcomes surveys in the mail and should be encouraged to complete them by November 3, 2025. No documentation, coding, or billing process modifications are mandated.
Engage in Open Communication With Patients | MVP Health Care | PolicyChanges.app