All PlansAdministrativeMedium impact
270/271 eligibility and benefits transactions: Phase 2 enhancement launched
Cigna·Coverage
Effective date
Jun 19, 2026
We identified it
Jun 25, 2026
Summary
Cigna Healthcare has launched Phase 2 of their 270/271 eligibility and benefits enhancement, effective June 19, 2026. Providers can now receive NPI-specific tiered benefit information in 271 responses, allowing them to see only the benefit details applicable to their specific network tier. This reduces back-and-forth verification calls and supports CAQH CORE compliance. No immediate action is required unless your EDI vendor instructs otherwise.
Action Required
By June 30, 2026: Billing team should contact your EDI vendor to confirm whether system updates or testing are required for this Phase 2 enhancement. The vendor will provide guidance on implementation timelines and any necessary workflow adjustments. No action is needed unless your EDI vendor explicitly instructs you to update systems or complete testing. Once confirmed with your vendor, update your internal documentation to reflect that 271 responses will now include NPI-specific tiered benefit data, which should streamline your benefit verification process.