MedicaidAdministrativeMedium impact
AHCCCS DFSM Claims Clues - Notice: Non-Emergency Medical Transportation Providers Billing Requirements
Arizona Medicaid - AHCCCS·AZ·Claims & Billing
Effective date
May 7, 2024
We identified it
Jun 17, 2026
Summary
AHCCCS has issued new billing requirements and resources for Non-Emergency Medical Transportation (NEMT) providers, emphasizing proper completion of the AHCCCS Daily Trip Report and compliance with claim submission guidelines. The policy includes updated training resources and denial resolution guides to help providers avoid billing errors and claim denials.
Action Required
Immediately: NEMT providers must review and implement the updated AHCCCS Daily Trip Report completion requirements. Access the new training resources including the May 2024 Daily Trip Report Reminders and Exhibit 14-2 instructions. Update staff training on the 275 Transaction Insight Portal (TIBCO) for uploading trip reports. Review the Claim Denial Resolution Guide to understand FFS denial reason codes and resolution steps.