All PlansAdministrativeMedium impact
Registration is open for Optum payments webinar series
Priority Health·Provider Operations
Effective date
Sep 1, 2026
We identified it
Jun 24, 2026
Summary
Optum Financial and ECHO Health Inc. are taking over payment processing starting September 1, 2026, requiring providers to establish new payment preferences. Training webinars are available throughout summer 2026 to prepare for the transition and dual payment period.
Action Required
By August 25, 2026: Billing team should register for and attend one of the Optum payment webinars (July 14, July 28, August 11, or August 25 at 12 p.m. ET) to understand the transition process. Establish payment preferences for the new Optum system before September 1, 2026. Monitor for provider notification letters arriving summer 2026.