All PlansAdministrativeMedium impact
prism Security Administrators: Take action today if you haven’t yet created a site for our new Provider Portal
Priority Health·Provider Operations
Effective date
Aug 3, 2026
We identified it
Jun 23, 2026
Summary
Priority Health is requiring prism Security Administrators to create sites for the new Provider Portal immediately to avoid access delays. Site creation has been ongoing since June 15, and other portal users cannot request accounts until the site is approved.
Action Required
Immediately: prism Security Administrators must create a site for the new Provider Portal today if not already done. Complete site request (requires Type 2 NPI and government-issued ID with camera for verification). Note: Other users cannot register for portal accounts until August 3, 2025, and site approval may take days to weeks. Contact tech support at 800.942.4765, option 5, then option 1 for assistance.