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Watch for Our Provider Availability and Access Survey
BCBS Montana·MT·General
Effective date
Jul 1, 2026
We identified it
Jun 23, 2026
Summary
Blue Cross Blue Shield Montana will conduct a provider availability and access survey from late July through early September 2026. Press Ganey will contact provider offices via email and telephone to assess appointment availability and wait times for primary care, specialty, and behavioral health services.
Action Required
Between late July and early September 2026: Office managers or appointment schedulers should participate in the Press Ganey survey when contacted via email or telephone. No billing system changes required - this is an informational survey to support accreditation and CMS guidelines.